Towing in Bergen County, NJ: the questions, answered the way our dispatcher answers them on the phone

No, and we would rather you hear it from us. Our yard is in Linden, in Union County. Our trucks work Bergen County every day, and many of them spend the day in Hudson County or around the Meadowlands, which is often closer to you than the yard.

Lyndhurst, Rutherford and East Rutherford are about 30 to 35 minutes from Linden. Hackensack, Paramus and Teaneck are roughly 40 to 45, and Mahwah, Ramsey and the Pascack Valley an hour or more. The dispatcher quotes from the nearest truck on the board, so it is often less.

$149 for dispatch and hook-up by phone, or $129 when you book online. Mileage from pickup to drop-off is quoted before a truck is sent, and the prices page lays out the rest.

No. Mileage is counted from your car to where it is going, not from our yard to your car. The long drive north is our cost, and we tell you about it as time, not as money.

If you are safe and can wait an hour or so, yes. If you are in a live lane on Route 17 or I-287 near Mahwah, call 911 first and let the police make the scene safe. We will never promise a fast arrival up there that we cannot keep.

Anything in the southern towns and the middle of the county, plus scheduled work everywhere. Dealer drops, lease returns, shop transfers and fleet runs in Ridgewood, Oakland or Park Ridge are a strong fit, because the time is set in advance.

No. The booking fee and the per-mile rate are the same in every Bergen County town. Only the distance from pickup to drop-off changes the total.

Yes, once the lot opens to service vehicles. Traffic after an event is heavy, so it can take a while for anyone to get in; tell the dispatcher the lot and the nearest sign or section marker, and we will time the truck for when the roads clear.

Not from the bridge itself. The bridge and its approach plaza are Port Authority ground, and their crews move a stalled car off. Once it is on a Fort Lee street or in a lot, we pick it up and take it where you choose.

On the New Jersey Turnpike and the Garden State Parkway the shoulder itself is served by the Turnpike Authority's authorized garages; book with us anyway, and once the authorized truck has the car off the highway we take it from the exit or the garage's lot to the shop or driveway you choose, at the same flat quoted price.

Yes, in the open surface lots. Garage decks can be too low for a flatbed, so a wheel-lift may bring the car down to the surface first. Tell the dispatcher which entrance and which level.

Yes, Bergen County's blue laws close most retail on Sundays, and Paramus is the strictest about it. That means empty lots and easy loading if your car was left there Saturday night, but you may need mall security to let the truck in.

Yes, from their garages and surface lots once security clears the truck. A car blocking an entrance goes to the top of the list.

Yes, on a flatbed. Do not try to start it. Tell the dispatcher roughly how high the water reached on the doors so the shop can plan for it.

Yes, every EV rides a flatbed with all four wheels off the ground. That matters here, because Bergen has a lot of Teslas, Rivians and electric Audis in its driveways and mall garages.

Yes. Medium and heavy-duty trucks come from the same dispatcher, quoted on the same call. Tell us the gross weight and whether the load is still on board.

We serve the roads and business lots around it along Route 46 and Route 17. Inside the airfield, access depends on the operator, so tell the dispatcher who controls the gate.

Yes. Call or use the online form with pickup, drop-off and the time you want. Booking online also takes $20 off the fee.

Yes. Delivery fleets in the Meadowlands, contractors in the middle of the county and dealers along Route 17 can be billed monthly on net terms. The same dispatcher handles every call.

Yes, as a long distance tow, priced the same way with tolls and the bridge built into the quote. Rockland County and Manhattan are both common drops from the Bergen side.

Visa, Mastercard, Amex, Discover, Apple Pay, Google Pay or cash when the car is set down. No membership is needed, and the itemized receipt works for insurance claims.

The town. Bergen has seventy of them and plenty of repeated names, so "Washington Avenue" or "Main Street" alone is not enough. Then the cross street or lot, the car, what happened and where it should go.